Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Joan
Knowing nothing about cars and needing a new one, I was so pleased to have Howard allay my fears and put my mind at rest. Despite the COVID implementations, Howard was able to guide me through the process and I now have a fantastic car. I can\'t recommend enough the outstanding advice and service I received. Thank you.
Charles Swift
Spot on from start to finish. Bought a VW polo from these guys what was priced in my favour. I called up and booked a same day appoitment with them and they took me out for a test drive. I was so happy with the car and service that I bought the car on the spot. They also got a few marks repaired on the alloys for me, ready for when I picked the car up.

Since, there was a minor problem with the anti-roll bar link (£30 part), after identifiying the problem Adam ordered a new part told me to bring it in and he fixed it for me with a new part straight away without question. Could not ask for a nicer group of employees. Would happily buy again.
Jessica Carter
Great service from Alayna and her team! Sold me a car that I have been using for 1 year and it's still in such great condition I cannot fault them in any way. The car lived up to everything they said. Thank you so much, I will defiantly recommend and will be coming back as soon as I need an upgrade and to service this car! :)
Sameer Rashid
Fantastic company. Brought my car in for repair and they completely sorted out my car. Had many problems and now it runs like new. Always look after me and even offered me lunch!! 10/10 would definitely recommend German Engineering if you need any work on your car done.
Bobby Blackmer
First-rate customer service! I had an issue and they dropped everything to try and resolve it - at no extra cost! I'm on my second vehicle from them. Highly recommended :)
Telmo Dos santos
Very helpful staff. Made my impossible finance possible. They give out great advice and the benefits that come with the finance are great. Highly recommended.
Henry Pleasance
Good manager. Good atmosphere. Great employees. Very helpful. Offer good advice. Good prices and a wide range of cars and choice.
Amy Blackham
Bought a car from here recently, can't thank the guys here enough. From the test drive right through to the sale, they couldn't do enough for you, especially Adam. So so happy with my car and the outstanding customer service I received throughout. Thank you so much! Would highly recommend to anyone looking for a reasonably priced car and friendly staff who are more than happy to help. Thank you again!
Karen Hengeveld-Westlake
I bought my car from GEC Haverhill, the guys could not have been more helpful, very friendly & helpful with answering all my questions. When I found out about the after care that was included I was very impressed. Would definitely recommend buying a car from here & hopefully when my wife it ready to buy a new car we can get it from here. They even handed back a coin purse that I had left in my car that I exchanged Thank you
Damien Nana
The have done a car service on my Toyota Rav 4 and it was e very excellent and reliable service. They are very friendly and welcoming with a cup of coffee, very well mannered. I recommend. Well done!
Humera R
Bought a new car from German Engineering and I'm over the moon with my purchase! The car runs very smoothly and everyone at German Engineering were very kind, diligent and helpful from the moment I stepped in. They have a huge range of cars as well so if you need a new car I would definitely recommend German Engineering.
Oliver Kelly
Great cars available, friendly and great service. Explained everything and really sorted me out. Would recommend to anyone.
nigina R
Brought my car 3 months ago from german engineering such lovely people had a great experience today they are doing a free repair for me with oil change and top ups, thank you so much I recommend this place highly
james farenden
Bought a Kia Sportage. Staff were excellent and friendly. Helped me choose the right car for my needs. Have had the car 3 months now and no problems. 👍 very happy
Callum Berry
Purchased a Ford Fiesta st from here everyone really friendly and helpful also made the process of buying the car simple great work guys 👍🏻
Rene T-halliday
Very helpful and patient, i felt at ease and able to take my time in making my decision, offered tea an cakes while i decided, after a long deliberation an further test drive, i had a couple of bits i wanted sorted with the car (nothing major) and they sorted it, instantly.

I purchased the car a couple of weeks back but hadn't driven it properly until recently so i wanted to wait to leave feed back, the car drives well looks good an im very happy, i amy pop in with a little question but on the whole very satisfied, i will definitely be using them again for future maintaince services etc
Rahman Haddi
I have been using these guys for years! They are excellent, I purchased a car from them nearly 2 years ago and ever since they have been doing my services and MOT. Very pleasant people to do business with, highly recommended. Thank you.
Obed Brefo
Really happy with our purchase. The guys were very informative and we found just what we needed.
uri mechev
The best service, very good prices, thank you boys
Jmvassallo 123
i had been looking for a jeep Patriot up and down the country and found the best one at German engineering..only problem was i live in wales but thanks to Howard he organised everything for me. great jeep and great service. glad i bought off them.
w w
Took my car to GEC for a break service. I was very pleased with the customer service at the garage. MO took care of everything for me. I had 4 pads and discs replaced with genuine parts on my BMW at a very reasonable price. Very pleased with the service I received by MO. Highly recommend this garage for all service and repair. Thank you guys.
Paul Kicks
I bought a car off them and my light went Halfords messed it up but GEC fixed this for me as part off the after market care I can't fault them for anything they are so friendly and helpful. I WILL be going back to buy my next car. I WOULD DEFINITELY RECOMMEND THEM TO ANYONE
Olariu Madalin
Excellent service, very good priced and i love my new car! Thank you guys
Lorraine Jenkins
Bought a car here in July and still very happy with it. Aftersales is great and now take our car and van for servicing and repairs here.
Wayne Searle
Bought a car from these guys 2 weeks ago would definitely recommend them will be using them again
michael mourton
Highly recommend these guys.
We drove 1hr 40 mins to Purchase a ford focus form Adam and he's team. As soon as we arrived they was very polite and helpful. And calmed the kids down with some sweets :)
We had private plates on the previous vehicle and they helped us in every way to sort everything we needed to get in place to drive away that afternoon.
Adam is alway polite and helpful in person and over the phone.
Also the car comes with a 3 month warranty. Witch is fantastic
Thank you guys for a wonderful experience.
Angelos Plastropoulos
Honest, friendly and very helpful staff.Do great and quick job.I will definitely use again. Strongly recommend.
Stewart Taylor
First class service organised my warranty for my electric window motor replacement great guys to deal with thank you
MiiMii
Excellent car can't complain at all. I've had it for 5 months now and the dealership is fantastic with providing me with the right service I need to maintain my car. They also provide car body repair service and my boyfriend was very happy with the job they did on his car for a very good price. Many thanks, guys and look forward to carrying out any future services with you.
olly1507
Plenty of cars in stock, great guys and great service
Irinel Morosan
Excellent service, I bought a car from GEC nearly 6 months ago and had no problem with my car. I am very pleased with my car and the service I recieved. Honest dealer, great cars, I am coming back very soon to upgrade. Thank you guys.
SHERIFF O
Superb service with help and guidance all through the process
Sebastian M
Very professional and friendly!Looking after customer.Well done guys !
FULLER B
Good company and good staff I would recommend those company
brian N
Really good all very friendly good customer service make you feel at ease even had two cups coffee they do absolutely every thing for you highly recommend them
ALFRED M
Friendly reception. I was shown all around the car including engine compartment and boot. I was offered a test drive accompanied by a staff member to explain controls. The whole experience was very satisfying
ELLEN ELIZABETH H
The guys at German Engineering Car Sales were very helpful and made my car buying experience very easy. This was my first time purchasing a car, and in a new country, so I was very nervous. However I didn't feel any pressure from the team to buy, and they made me feel very comfortable test driving the car, even though I hadn't driven for over a year! They were also great at explaining all the British regulations (MOT, road tax, insurance etc.), and advised me on where to look for cheap car insurance. I've had the car for almost 2 months now and it's driving well. I'm very happy with my purchase, and I'm happy to recommend German Engineering to others looking for a second hand car.
GEORGE JOHN T
I waited a few months to write this review to ensure nothing untoward cropped up with the car, it hasn't!! The service here was outstanding I called 30 minutes in advance and they had the car brought Into the show room so I could look at it inside as it was raining, I arrived with my partner and 2 children and was greeted into the office with beverages and biscuits where the kids were entertained with them while we looked at the car. The information provided was precise and prompt. We agreed 1 of the tires needed replacing and that they would do a full service and MOT. When we returned the MOT had an advisory on 2 of the other tires which they replaced free of charge before we We're even aware of them. On the whole excellent and friendly service with genuine staff who are honest and helpful. Would highly recommend to all!
mark W
very professional friendly place im very happy with my car and would recommend anyone to buy from here finance was easily obtained an was in an out under 30 minutes
KEVIN A
Spotted an Astra hatch Diesel on Regit and the images looked good. 1 owner from new and average mileage for year. It was valleted and checked prior for sale. The crew operate a tight ship and the quality of vehicles on sale are of decent quality... The quality of service customer wise is good, no hard sell with the option to test drive, shows confidence and the vehicles matched this. My current choice is going well, I checked all via DVLA with full MOT history and everything from viewing, agreeing before, during and after my purchase very went well and no pressure if I changed my mind. German Engineering show a decent professional approach to car sales on 2nd hand quality vehicles, are polite throughout the sale to completion but a little attention to detail preparation, like checking fluids and tyre pressures is nothing to quibble. Out of 10 its 9 and I'd purchase another again. Happy chappy!
NASH I
Great experience and lovely team . Would recommend excellent experience.
LUKE H
Friendly and speedy service would definitely recommend! Happy to deal with everything for you as quickly as they can.
victor T
They are working good and fast They are taking work serious
REECE S
Excellent customer service very friendly staff and easy to find , very pleased with my Ford Fiesta immaculate condition.
Tanya
MY CAR IS AMAZING! great price for such a great car! so happy with the experience buying my car from you guys thank you so much!
MALCOLM B
Really friendly, and a pleasure to buy from, such a change to go to a car sales yard and not be pressured into buying what you are not sure about, but instead given the time to choose what you do like
Robert W
QUICK, EASY AND FRIENDLY SERVICE!!! Thanks Team GEC
Adam Potter
Purchased Audi A3 6 months ago car has not let me down once guys at German engineering have looked after me very well I highly recommend
Chesney
Wow the best customer service I could have ever asked for, there was an issue with the windscreen wash pump, without me even finishing my sentence they had me come down there and fixed it for me, brilliant prices, brilliant customer service, i know where i will be going for my next car! here the ford mondeo i bought, drives perfectly just been serviced and flew through its MOT would highly recommend!
TAHIR HUSSAIN
A1* Service from Adam and his team. Purchased my 5 series from German engineering. I would highly recommend you check out the variety of vehicles in the showroom. Top lads
JHN
Excellent Service. I bought a car from this garage without seeing it for my daughter. The car was exactly as they had described it and they completed requested works on the car to a very high standard and even kindly organised the transportation of the car to our daughter's address. Very happy with the service and would highly recommend, this is a garage you can trust.
Abbey K
Brought in my car for servicing and repairs. The team at German Engineering were most helpful and acted in an efficient and professional manner throughout. Always offer me refreshments when I come in and they genuinely make sure you are looked after. The car feels like its flying after its servicing at German Engineering and I couldn't be happier. I would 100% recommend them!
Luke Croome
My partner and I went in to look at the cars that they have available and we were shell shocked with the variety. We were interested in one particular car and they practically rearranged the warehouse to allow us to go for a test drive. Car was in fantastic condition and drove nicely. All the staff were really helpful. Adam, in particular, was second to none with his customer service. Nothing was too much for him and he was really chatty which made us feel at ease. He went above and beyond to make our experience the best it could be. I would highly recommend these guys to anyone who is looking at buying a car. Fantastic service guys. Thanks for all your help.